Privacy Policy

Updated: January 04, 2025

WIRESAFE PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) explains how WireSafe, LLC and our subsidiaries and affiliates (“WireSafe,” “we,” or “us”) who post this Privacy Policy collect, use, and disclose information about you. 

This Privacy Policy covers the collection and use of certain personal information from you and/or your authorized users in your capacity as a business customer (collectively, “Business User”) in order to facilitate our business relationship with you and provide you our products and services (collectively, “Business User Information”).  We do not offer products and services for personal or household use and so, this Privacy Policy does not cover processing of personal information collected from consumers who are not Business Users.

We provide certain services (“Services”) on our site that enable Business Users that manage funds relating to a transaction to communicate information and instructions with other Business Users who will receive those funds (collectively, “Transaction Parties” or individually, a “Transaction Party”)). Transaction Parties may disclose or provide information relating to their customers, third parties, or other individuals on or through our Services. Each respective Transaction Party controls and is responsible for any such information it discloses when using our Services, and this Privacy Policy does not apply to that information or the privacy practices of any Transaction Party or Business User.

WireSafe does not hold, transfer, exchange, or receive any actual funds or monies through its Services, and its Services do not provide or include any payment processing or money transmission services.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

Collection of Information Use of Information Disclosure of Information Analytics Your Choices Contact Us

COLLECTION OF INFORMATION

The information we collect from you varies depending on the way you interact with us and our website. Below, we describe the different ways we might collect information from you.

Information You Provide to Us

We collect information you provide directly to us. The Business User Information we may collect from you and/or your authorized users includes: your name, business name, job title, email address associated with your business, business postal and billing address, and business phone number.

Information We Collect Automatically When You Interact with Us

When you access or use our website or otherwise transact business with us, we automatically collect certain information, including:

  • Device and Usage Information:We collect information about how you access our online products and services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, geolocation, unique device identifiers, and browser type. We also collect information about your activity with our products and services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our website.
  • Information Collected by Cookies and Similar Tracking Technologies:We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our products and services and your experience, see which areas and features of our products and services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our website and in our emails to help deliver cookies, count visits, and understand site usage. For more information about cookies and how to disable them, see the Your Choices section below.

USE OF INFORMATION

We use the information we collect to provide, maintain, and improve our products and services. We also use the information we collect to:

  • Process our transactions for Services and send you related information, including confirmations, receipts, invoices, and product information;
  • Personalize and improve your experience;
  • Send you technical notices, security alerts, and support and administrative messages;
  • Respond to your comments and questions and provide customer service;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of WireSafe and others;
  • Determine if you are permitted to interact with our services based on your location;
  • Debug to identify and repair errors in our products and services;
  • Comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

DISCLOSURE OF INFORMATION

We disclose personal information in the following circumstances or as otherwise described in this Privacy Policy:

  • We disclose personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service.
  • We may disclose personal information to other parties, including other Transaction Parties and Business Users, in order to facilitate your use of our Services and your transactions pursuant to your consent or direction.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may disclose personal information if we believe that your actions are inconsistent with our Terms of Service, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of WireSafe, our users, the public, or others.
  • We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information is disclosed between and among WireSafe and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
  • We disclose personal information with your consent or at your direction
  • We do not share or disclose personal information to third parties for purposes related to marketing or advertising services.

ANALYTICS

We allow others to provide analytics services for us or on our behalf. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our products and services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by WireSafe and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

YOUR CHOICES

Account Information

You may update and correct certain account information at any time by logging into your account on the site or services. If you wish to deactivate your account, please email support@wiresafe.com but note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website.

Links to other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the services, including the information or content contained in such websites or services, and this Policy does not apply to them. We provide links to products available on third-party websites for your convenience. Your browsing and interaction on any third-party website or service, including those that have a link on or to our services, are subject to that third party's own rules and privacy policies. Please read the terms of such websites and applications carefully and exercise care when providing your personal information.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at support@wiresafe.com